Cancellation Policy  

We know that sometimes plans change or a different accessory catches your eye. Our goal is to make canceling an order as simple and hassle-free as possible, so you can shop with confidence.

In this document, “we,” “us,” and “our” refer to  Ludestren Enterprises Private Limited, while “you,” “your,” and “user” refer to you, our valued customer. This Cancellation Policy explains how to cancel an order and what to expect during the process.

Order Cancellation Before Shipment

We understand that sometimes you might change your mind or spot another accessory you love. If you wish to cancel your order, you can do so within 24 hours of placing it or before it has been shipped, whichever comes first.

To request a cancellation, simply reach out to our customer support team via email. Our team is happy to assist and make the process smooth and straightforward.

If your order is eligible for cancellation, we will process a full refund to your original payment method within 5–7 business days. Our goal is to make sure canceling an order is as easy and worry-free as adding a new favorite accessory to your collection.

Orders Already Shipped

Sometimes your new favorite accessory is on its way before you realize you’d like a change. Once an order has been shipped, it cannot be canceled, as it is already on its journey to you.

If you need to make changes after delivery, you can initiate a return in accordance with our Return and Refund Policy. This ensures that even after shipping, you still have options to make things right.

Order Modification

We understand that sometimes you might want to change an item or update an address after placing an order. However, once an order is submitted, modifications to the items or shipping details are not possible.

If you need to make a change, the best way is to cancel the order (if it is eligible for cancellation) and place a new one with the correct details.

Contact for Cancellation

Sometimes plans change, or you spot a different accessory that steals your heart. If you need to cancel an order, we’re here to make the process easy and hassle-free. For cancellation requests, please reach out to our support team by emailing  ludestrenenterprisesprivatelim@gmail.com.