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Finding the perfect accessory is exciting, and getting it into your hands should be just as enjoyable. We are dedicated to making your shopping experience smooth and worry-free from the moment you place an order to the moment it arrives at your door.
In this document, “we,” “us,” and “our” refer to Ludestren Enterprises Private Limited, while “you,” “your,” and “user” refer to you, our valued customer. This Shipping and Delivery Policy explains how we handle shipments for products purchased through our website. By placing an order, you agree to the terms outlined here.
We work hard to ensure your accessories reach you quickly and safely. While delivery times may vary depending on your location and product availability, our goal is always to get your order to you in the most timely and efficient manner possible.
We want your favorite accessories to reach you wherever you are, making it easy to enjoy a little style upgrade without the wait. Currently, we deliver to all pin codes across India, so no matter your city or town, your order can find its way to you.
For now, we do not offer international shipping, but we hope to expand our reach in the future so more accessory lovers can enjoy our collections.
We know that waiting for a new accessory can feel exciting, so we make every effort to get your order ready as quickly as possible. Orders are usually processed within 1-2 business days, not counting weekends and public holidays, from the moment your order is confirmed.
Once your order has been processed, we’ll send you a confirmation email with all the details, so you can keep track of your stylish new addition every step of the way.
Excitement is part of getting a new accessory, and we work to make that wait as short as possible. Our standard shipping usually takes between 3-8 business days, ensuring your order arrives promptly so you can enjoy your latest find without delay.
While delivery times may vary slightly depending on your location, we aim to keep things smooth and reliable. Every package is handled with care, so your new accessory arrives ready to shine.
We understand that life can get busy, and sometimes a delivery doesn’t go as planned. If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the order, the package will be sent back to our warehouse.
You can always request a re-delivery, and we’ll do our best to get your accessories to you without unnecessary delays. Keeping your contact details and address accurate helps us ensure a smooth and timely delivery every time.
We know how disappointing it can be when your eagerly awaited accessory doesn’t arrive in perfect condition. If your order arrives damaged, please reach out to our customer support team within 48 hours of receiving the package and include a photo for reference. This helps us understand the issue and act quickly.
In the rare case that a shipment is lost in transit, we will work with our courier partner to verify the situation and promptly arrange a replacement or refund for you.
Our aim is to make sure that receiving your accessories is always a joyful experience, and we take every step to resolve issues quickly so you can get back to enjoying your new favorite pieces.
Questions about your delivery or curious about how your accessories are making their way to you? We’re here to help and love hearing from our customers. Your feedback and queries help us make every shopping experience smoother and more enjoyable.
For any shipping or delivery-related questions, you can email us at ludestrenenterprisesprivatelim@gmail.com.
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